Privacy Notice for Clients

Privacy Notice

This Privacy Notice is designed to help you understand what kind of information I collect from you and how I will process and use this information.  You have a right to know what data is held about you. This privacy notice will tell you what I do with that information.

Gaining your consent

All clients that I work with I will record your name, address, contact details and GP details. I will gain your consent to keep those details. I will keep your information confidential and I will store your information securely. I will not share your details. However, they are times when I may still need to share it, for example:

  • as part of our duty to protect a child, a vulnerable adult, yourself or the public
  • you tell me about any terrorism
  • if I am required to do so by any court or law

All clients will sign my Processing and storage of data

What information do I record?

The information I request from you may include personal or sensitive information, such as:

Personal information

  • first name or given name
  • family name or surname
  • address
  • telephone numbers
  • email address
  • date of birth
  • Dr’s name and address

Sensitive personal information

  • gender, ethnicity and marital status
  • physical or mental health or condition
  • sexuality

What do I use your data for?

I may also use some of the information you provide me for other reasons, such as to:

  • maintain records
  • respond to any enquiries you make
  • ensure the accuracy of my records
  • protect you and other people

Information security

I recognise that the information you provide may be sensitive and I will respect your confidentiality. I will keep the information you provide confidential. This means I will store it securely and control who has access to it. I will not share any information where we are not legally required to do so or without your consent.

Corrections and concerns

If you believe that information I hold about you is incorrect or out of date, or if you have concerns about how I am  handling your personal information, please contact me and I will try to resolve those concerns.

If you wish to have your personal information deleted, please let us know and I will take reasonable steps to delete it (unless I need to keep it for legal, auditing or internal risk management reasons).

If I become aware of any ongoing concerns or problems concerning my privacy practices, I will take these issues seriously and work to address them.

Data controller

I, Hazel Hill, am the data controller. I am responsible for collecting and processing your personal information. Processing includes the organisation, retrieval, consultation, use and deletion or destruction of information and its disclosure to other agencies.

The information you provide will be processed mainly in connection with the administration of my counselling, supervision and training services. A full list of what information I control and process and for what purposes is set out in my notification with the Information Commissioner’s Register of Data Controllers. My registration number is ZA330125. You can view my registration at the Information Commissioner’s website.

If you have difficulty understanding this information or want to ask more questions, please contact me on 07814 363855.

Use of data on my website

Please refer to my privacy Policy